These Terms & Conditions apply to all services provided by Tyre Legends.
By booking or using our services, you agree to the terms outlined below. Please read them carefully.
1. About Our Services
Tyre Legends provides mobile tyre fitting and tyre-related services, including:
- 24HR Emergency Call Out
- 24HR Emergency Tyre Service
- Puncture Repair
- Wheel Balancing
- Tyre Swap
- TPMS Replacement
- Valve Replacement
All services are carried out at the customer’s chosen location, subject to safety and accessibility.
2. Service Areas
Tyre Legends operates within the following areas:
- West Molesey
- Kingston upon Thames
- Cobham
Service availability may vary depending on location, traffic conditions, weather, and technician availability.
3. Bookings & Appointments
- Tyre Legends is a non-ecommerce service; tyres are not selected or purchased online.
- All bookings are confirmed manually after discussing vehicle details, tyre requirements, location, and pricing.
- Appointment times are estimated and may vary due to traffic, weather, or emergency call-outs.
- Emergency bookings take priority over scheduled appointments.
4. Pricing & Payment
- Prices are confirmed before work begins wherever possible.
- Emergency call-outs may carry additional charges depending on time and location.
- Payment is due upon completion of the service unless agreed otherwise.
- Tyre Legends reserves the right to refuse service if payment cannot be made.
5. Puncture Repairs
- Puncture repairs are carried out only when the tyre meets UK safety standards.
- Not all punctures are repairable. If unsafe, tyre replacement will be recommended.
- The technician’s decision regarding safety is final.
6. Safety & Access
- Customers must ensure the vehicle is parked in a safe and accessible location.
- Tyre Legends may refuse or delay service if conditions are unsafe (e.g. live traffic lanes, unstable ground, poor lighting).
- Delays or cancellations due to unsafe conditions may result in additional charges.
7. Customer Responsibilities
Customers are responsible for:
- Providing accurate vehicle and tyre information
- Ensuring access to the vehicle at the agreed time
- Informing us of locking wheel nuts, vehicle modifications, or known faults
- Keeping pets and bystanders at a safe distance during service
8. TPMS & Valves
- TPMS sensors and valves may fail due to battery life, corrosion, or wear.
- Replacement will be advised where necessary, subject to vehicle compatibility.
- TPMS reset or relearning is performed where supported by the vehicle.
9. Cancellations & No-Shows
- Advance notice is requested for cancellations.
- Missed appointments or late cancellations may incur a call-out charge.
- Emergency bookings cancelled after dispatch may still be chargeable.
10. Liability
- Tyre Legends is not responsible for pre-existing damage or faults.
- We are not liable for delays caused by traffic, weather, or events beyond our control.
- All work is carried out with reasonable care and professional standards.
11. Changes to Terms
Tyre Legends reserves the right to amend these Terms & Conditions at any time. The latest version applies at the time of service.
12. Contact Details
For any questions regarding our services or these Terms & Conditions, please contact:
Tyre Legends
Phone: 07984 111060
Email: tyrelegends@gmail.com
Address: Unit 4 Algarve Rd, London, SW18 3EG, UK